Effective Date: 19th Feb 2026
Last Updated: 19th Feb 2026

This Privacy Policy describes how Ksheera Clothing (“Company”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from www.ksheeraclothing.com (“Website”).

Registered Business Address:
Ksheera Clothing
Mayur Vihar, Shop No. 52
New Delhi – 110001
India

Email: care@ksheeraclothing.com
Phone: 9876543211

By using this Website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information in the following ways:

A. Information You Provide Directly

When you:

Place an order
Create an account
Subscribe to our newsletter
Contact customer support
Participate in promotions

We may collect:

Full Name
Billing Address
Shipping Address
Email Address
Phone Number
WhatsApp Number
Order Details
Payment Information (processed via gateway)
Any additional information you provide voluntarily

B. Payment Information

All online payments are processed securely via third-party payment gateways.

We do NOT store:

Debit card numbers
Credit card numbers
CVV numbers
UPI PIN

Payment gateways process data in accordance with RBI guidelines and their own privacy standards.

C. Automatic Information (Technical Data)

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on site
Cookies and tracking data

This helps us improve user experience and detect fraud.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Process and deliver orders
Send order confirmations and updates
Provide customer support
Process refunds
Prevent fraudulent transactions
Improve Website functionality
Send promotional offers (email & WhatsApp)
Conduct marketing and remarketing campaigns
Comply with legal obligations

We only use data for legitimate business purposes.

3. MARKETING COMMUNICATIONS

By placing an order or submitting your contact details, you consent to receive:

Email promotions
WhatsApp marketing messages
Order updates
Product launch announcements
Festive offers

You may opt out at any time by:

Clicking the unsubscribe link in emails
Replying “STOP” on WhatsApp (if applicable)
Emailing us at care@ksheeraclothing.com

Opting out of marketing will not affect transactional messages related to your orders.

4. SHARING OF INFORMATION

We do not sell or rent your personal information.

We may share data only with:

Payment gateway providers
Courier and logistics partners
IT and hosting service providers
Marketing service providers (for campaign execution)
Government or legal authorities if required by law

All third parties are required to maintain confidentiality.

5. DATA SECURITY

We implement reasonable security practices including:

Secure servers
SSL encryption
Restricted internal access
Secure payment gateway integration

However, no system is completely secure. By using our Website, you acknowledge inherent internet risks.

6. DATA RETENTION

We retain personal information:

As long as necessary to fulfill business purposes
To comply with tax and legal requirements
To resolve disputes
To prevent fraud

We may delete inactive customer data after a reasonable period.

7. COOKIES POLICY

We use cookies and tracking technologies to:

Improve website functionality
Understand customer behavior
Personalize content
Run remarketing ads (Meta, Google, etc.)

You may disable cookies via browser settings. However, some Website features may not function properly.

8. CUSTOMER RIGHTS

Under applicable Indian laws, you have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion (subject to legal retention requirements)
Withdraw marketing consent

To exercise rights, contact: care@ksheeraclothing.com

9. CHILDREN’S PRIVACY

Our Website is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

10. FRAUD PREVENTION

To protect against fraud and payment disputes, we may:

Verify contact details
Request identity confirmation
Record order-related communication
Maintain transaction logs

This helps protect both customers and the Company.

11. THIRD-PARTY LINKS

Our Website may contain links to third-party websites.

We are not responsible for their privacy practices.

Customers are advised to review their policies separately.

12. INTERNATIONAL DATA TRANSFER

Although we ship only within India, some service providers may store data on servers outside India.

By using our Website, you consent to such data transfers where necessary.

13. GRIEVANCE REDRESSAL

In accordance with the Information Technology Act and Consumer Protection Rules:

Grievance Officer:
Ksheera Clothing
Mayur Vihar, Shop No. 52
New Delhi – 110001
Email: care@ksheeraclothing.com
Phone: 9876543211

Complaints will be acknowledged within 48 hours and resolved within 15 days.

14. POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Website constitutes acceptance of changes.

15. CONTACT INFORMATION

For privacy-related concerns:

Email: care@ksheeraclothing.com
Phone: 9876543211
Address: Mayur Vihar, Shop No. 52, New Delhi – 110001